Revision Policy

Our Commitment

Customer satisfaction is important to us. If the delivered work does not reasonably reflect the original instructions provided at the time of placing your order, you may request a revision in accordance with this policy.

Our goal is to ensure that the final document accurately follows the agreed project specifications.

Eligibility for Free Revisions

You may be eligible for a free revision if:

• The revision request is based solely on the original instructions submitted with your order.
• The requested changes do not alter the scope of the project.
• The request is submitted within the applicable revision period.
• The delivered work contains errors or omissions in relation to the original requirements.

Free revisions are intended to improve the existing work rather than create new content outside the agreed scope.

Requests

When submitting a revision request, customers should provide:

• The order reference number.
• A clear explanation of the requested changes.
• Any relevant feedback received from a supervisor or instructor, where applicable.
• Specific references to the sections requiring revision.

Providing detailed feedback helps us process revisions more efficiently.

Changes Outside the Original Instructions

A revision request may require an additional fee if it involves:

• New research questions or objectives.
• Additional chapters or sections.
• Increased word count beyond the original order.
• New reference materials not included in the initial instructions.
• Changes to the topic, methodology, or dissertation structure.
• Any other work that expands the original project scope.

Such requests will be treated as additional work rather than revisions.

Revision Period

Revision requests should be submitted within the revision period, which is 30 days from the deadline specified for your order or service package.

Requests submitted after the applicable revision period may not qualify for complimentary revisions and may require a separate quotation.

Processing Time

Revision turnaround times depend on:

• The complexity of the requested changes.
• The amount of work involved.
• The urgency of the order.
• Availability of the assigned academic expert.

We aim to complete revisions as promptly as reasonably possible while maintaining quality standards. Most are processed within 24 to 48 hours.

Multiple Revision Requests

Customers may submit additional revision requests where necessary, provided each request:

• Relates to the original project requirements.
• Does not introduce new instructions.
• Is submitted within the applicable revision period.

Repeated requests for entirely new content or changes outside the agreed scope may incur additional charges.

To ensure an efficient revision process, customers agree to:

• Review the delivered work promptly.
• Submit revision requests with clear and complete instructions.
• Respond to any clarification requests from our support team without unnecessary delay.
• Ensure that all requested changes relate to the original order.

Delays in customer responses may affect revision completion times.

Free revisions do not apply to:

• New assignment requirements introduced after delivery.
• Changes in project scope or academic objectives.
• Requests for additional research beyond the original order.
• Preference based stylistic changes that conflict with the original instructions.
• Work that has already been revised and approved unless it still fails to reflect the original requirements.

Every revised document undergoes an internal quality review before delivery to help ensure that the requested amendments have been addressed and the work continues to meet our quality standards.

Revision requests are generally considered before refund requests where the issue can reasonably be resolved through amendments that align with the original project instructions.

Nothing in this policy limits any rights available under applicable consumer protection laws.

Thesis Help UK may update this revision policy from time to time to reflect changes in our services or legal requirements without any prior notification. Any updates will be published on this page with the revised effective date. The continued use will constitute your agreement with the changes.

If you have any questions regarding this revision policy or wish to request a revision, please contact our customer support team using the contact details provided on the Thesis Help UK website.

We will review each request fairly and work to provide an appropriate resolution in accordance with this policy.

By using Thesis Help UK and placing an order, you confirm that you have read, understood, and agreed to this revision policy.